When thinking through how to build a great relationship with an important stakeholder, try taking a different perspective! Instead of simply seeing things from your point of view, or indeed…
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Do you only focus on the things that have gone wrong? Team meetings are rarely characterised by celebrations of what has gone well. Instead we often focus on what has…
Are you clear from the outset about who is covering what at your live event? The rehearsals for live events are often characterised by comments such as ‘I thought you…
Is your professional facilitator more interested in delivering success for your business, or in their own ego? When hiring a facilitator choose one who will only ever be satisfied when…
Do you ask leaders and line managers to bring your key messages to life where they work? Well you should! And you need to equip them with the tools to…
Visual metaphors that are too close to what your business actually does can trigger conversations that stall. For example, if you are an airline, using air travel metaphors and images…
To truly test how well you can articulate your company or functional strategy, try explaining it to your partner, or a loved one, over dinner. See if you can get…
When engaging with others it’s exhausting trying to be something, or someone, you don’t believe in and challenging to keep up the act 24/7/365. Frankly it is a performance that your colleagues will…
In every team you’ll find informal influencers; colleagues whose ability to influence opinion, positively or otherwise, belies their position on the org’ chart. To help achieve your communication objectives, these…
When working with a facilitator take every opportunity to check in with them, during breaks, lunch, even during exercises. Share your insights on how the event is going; you are…
Get as many people involved in shaping your approach to employee engagement as possible. They’ll help you ensure your activities are properly grounded, meet the needs of their peers, and…
Use a truly representative selection of employees to hone your messages. Create a truly diverse ‘Sounding Board’ – made up of new starters, experienced colleagues, rising talent, positive and indeed…
