As a species, we’ve been using storytelling techniques to make our messages more memorable for over 27,000 years, but you don’t have to study history for inspiration. Compelling stories that…
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Whatever the nature of the communication you are about to embark on think first about the outcome you want to achieve. What will good look like once you’ve got your…
Craft your social media posts with care. Use the 5Cs to make them clear, concise, compelling, credible and cynic-proof. That way, your words can’t be used against you, and your…
When planning your next big meeting, think about your aims and then how you’re going to get participants connecting – with the content via facilitated exercises, and with each other….
Kick off your event by asking a couple of ‘temperature check’ questions and capturing responses via an event interaction app. Ask: “As we begin, how well do you understand the…
When measuring your internal communications, resist the temptation simply to track the reach of a specific channel. Knowing that people read your blog or opened your email is important, but…
When coming up with a metaphor to get people talking about the big picture for your organisation, make sure it’s cynic-proof so it doesn’t trigger the wrong kind of storytelling….
At your next conference or event, record a podcast direct from the sound desk and then edit it into shape to cascade the messages to the rest of the organisation…
When employees are asked to change to help the business meet future challenges, they go through a change curve: denial, resistance, exploration and then commitment. To help people along, you…
At your next event, consider using tablets to get people to submit questions for a Q&A. It’s quick and offers anonymity. The trick is to keep it focused e.g. “What…
It’s not the set-piece annual review that really boosts engagement, but day-to-day dialogue between managers and team members about expectations and job performance. Try questions rather than statements: “What are…
It’s not easy running a meeting of people from different countries – especially by phone, video conference or web meeting. Here are three tips for driving dialogue: Let people know…
