The humble quiz can be a remarkably effective tool in helping presenters land the important messages. A senior leader stands up to give a presentation. He’s good on his feet…
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People don’t read web pages like they do print. Instead, they scan, picking out individual words and, particularly, links. So what does that mean for you if you’re not a…
Good writing is more important than ever. The content you pen – email, web page, PowerPoint deck or report – has to stand out from all the other words that…
We’ve all been in telephone meetings when the leader, having just explained the strategy, asks: “Any questions?” – usually followed by total silence, as no-one knows who should go first,…
