People can’t possibly adopt and advocate any new ways of working when they are still clinging to the old ways. When introducing change, celebrate what has gone before. Bank what…
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How to respond to the signals you and your colleagues are sending – to ensure the success of your change programme If you’ve been in business for long enough to…
Use these three steps to communicate your change strategy. Before you get all creative with a magical metaphor to communicate your strategy or other major change, think about the three…
Keep talking during a time of change to reinforce the reasons for change and to celebrate progress. Often, during times of change, leaders make the mistake of thinking ‘there is…
How leaders and communicators can win hearts and minds in change management Asking a group of people to change the way they’ve been doing something for years often triggers highly…
For your organisation to execute its strategy, employees need a clear destination and a route map to follow When facilitating conferences, I sometimes start with an icebreaker called ‘Point North’….
Whatever the nature of the communication you are about to embark on think first about the outcome you want to achieve. What will good look like once you’ve got your…
When employees are asked to change to help the business meet future challenges, they go through a change curve: denial, resistance, exploration and then commitment. To help people along, you…
How to bring your vision or strategy to life with Big Picture communication, so your people get it, remember it, believe in it – and know what they need to…
Top team at major insurer create their own development programme to build engagement capability Leaders from Assicurazioni Generali SpA United Kingdom Branch (Generali UKB) are better able to influence their…
How to measure the impact of your internal communication in driving up engagement with corporate strategy So, you’ve identified your key messages to create a golden thread that aligns the…
The wonder of Woolies – a lesson from the past More years ago than I care to mention, and many years before their eventual demise, I was working with the…
