When thinking through how to build a great relationship with an important stakeholder, try taking a different perspective! Instead of simply seeing things from your point of view, or indeed…
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How three A’s can add up to delivering remarkable results As a professional communicator, working in all sorts of industries, all around the world, I’m often asked what successful organisations…
Do you only focus on the things that have gone wrong? Team meetings are rarely characterised by celebrations of what has gone well. Instead we often focus on what has…
Five steps that will really enhance their skills and power performance The positive impact that effective teams can have on delivering success is widely accepted and often cited around the…
Social media training for leaders and managers deliver a return on your investment in these digital tools. It’s always struck me as ironic that organisations spend a small fortune on internal…
10 tips to harness the power of networking inside your own organisation. Let’s start with a little wager: I’m willing to bet that, while you’ve no doubt got some really…
Workshops help staff make maximum impact during major organisational change. More than 100 patient safety specialists at AstraZeneca have taken part in workshops to equip them with the communication and…
Top team at major insurer create their own development programme to build engagement capability. Leaders from Assicurazioni Generali SpA United Kingdom Branch (Generali UKB) are better able to influence their…
Leaders and managers can’t rely only on charisma and setting the right example. They also have to influence others with the words they use. So how come so many write so badly?…
However hard we try to get through to someone, sometimes it just doesn’t happen. Usually, that’s down to a mismatch between our preferred communication style and the style of those…
