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Tips & tricks: Tricks of the trade

By 10th August 2016March 30th, 2020Developing communication skills, Tips & tricks
Arrows business success

Don’t talk to your people about employee engagement or internal communications for that matter.

Do that and it will be a race between how quickly they switch off and how quickly their eyelids drop. Instead, talk to them about the challenges they face in delivering what they are passionate about, for example, customer service, then explain how you want to listen to and harness their ideas for making changes for the better.

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