People can’t possibly adopt and advocate any new ways of working when they are still clinging to the old ways. When introducing change, celebrate what has gone before. Bank what…
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How to respond to the signals you and your colleagues are sending – to ensure the success of your change programme If you’ve been in business for long enough to…
As we return to work after the summer break, our attention naturally turns to what the rest of the year has in store. Are you looking forward to the long…
To help ensure you maintain a bright, positive and optimistic mindset at work seek out some company that will give you a lift – other upbeat, constructive, energetic people. They’ll…
As you wait for your turn to present, watch the audience as well as the presenters. If a speaker does well, make a note of the physical space they presented…
How an intriguing technique can help you develop your skills We’ve all been on presentation skills workshops; we’ve all learnt pretty much the same techniques. Little wonder then that few…
Do you only focus on the things that have gone wrong? Team meetings are rarely characterised by celebrations of what has gone well. Instead we often focus on what has…
Don’t talk to your people about employee engagement or internal communications for that matter. Do that and it will be a race between how quickly they switch off and how…
As a species, we’ve been using storytelling techniques to make our messages more memorable for over 27,000 years, but you don’t have to study history for inspiration. Compelling stories that…
Whatever the nature of the communication you are about to embark on think first about the outcome you want to achieve. What will good look like once you’ve got your…
It’s not the set-piece annual review that really boosts engagement, but day-to-day dialogue between managers and team members about expectations and job performance. Try questions rather than statements: “What are…
Workshops help staff make maximum impact during major organisational change More than 100 patient safety specialists at AstraZeneca have taken part in workshops to equip them with the communication and…
