When thinking through how to build a great relationship with an important stakeholder, try taking a different perspective! Instead of simply seeing things from your point of view, or indeed…
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Do you only focus on the things that have gone wrong? Team meetings are rarely characterised by celebrations of what has gone well. Instead we often focus on what has…
Do you ask leaders and line managers to bring your key messages to life where they work? Well you should! And you need to equip them with the tools to…
When engaging with others it’s exhausting trying to be something, or someone, you don’t believe in and challenging to keep up the act 24/7/365. Frankly it is a performance that your colleagues will…
In every team you’ll find informal influencers; colleagues whose ability to influence opinion, positively or otherwise, belies their position on the org’ chart. To help achieve your communication objectives, these…
Use a truly representative selection of employees to hone your messages. Create a truly diverse ‘Sounding Board’ – made up of new starters, experienced colleagues, rising talent, positive and indeed…
Use workshops to get quick results from participants. To get your people actively involved in delivering your change and quickly, run workshops featuring the question: ‘what could possibly go wrong?’…
Accentuate the positives to motivate your people. Many people feel their bosses only ever comment on what they are getting wrong. So make a conscious effort to make someone’s day,…
To help tailor your message, invest in ‘presearch’ before your event. Before your next conference, check in with participants to find out what their teams want to hear about. Then…
Drive up ownership of the key messages, and improve the quality of cascade briefings. Use this simple tip to ensure ownership of the key messages, and improve the quality of…
How to ensure your opinions don’t add colour to black and white facts. We’ve all got opinions. Some things you are asked to communicate you’ll like, others you don’t; indeed…
When looking to encourage your workforce to engage with the internal social media channels you’ve put in place, begin with the end in mind. In this case, the ‘end’ should…
