Use a truly representative selection of employees to hone your messages. Create a truly diverse ‘Sounding Board’ – made up of new starters, experienced colleagues, rising talent, positive and indeed…
Use workshops to get quick results from participants. To get your people actively involved in delivering your change and quickly, run workshops featuring the question: ‘what could possibly go wrong?’…
Accentuate the positives to motivate your people. Many people feel their bosses only ever comment on what they are getting wrong. So make a conscious effort to make someone’s day,…
To help tailor your message, invest in ‘presearch’ before your event. Before your next conference, check in with participants to find out what their teams want to hear about. Then…
Drive up ownership of the key messages, and improve the quality of cascade briefings. Use this simple tip to ensure ownership of the key messages, and improve the quality of…
How to ensure your opinions don’t add colour to black and white facts. We’ve all got opinions. Some things you are asked to communicate you’ll like, others you don’t; indeed…
When looking to encourage your workforce to engage with the internal social media channels you’ve put in place, begin with the end in mind. In this case, the ‘end’ should…
Don’t talk to your people about employee engagement or internal communications for that matter. Do that and it will be a race between how quickly they switch off and how…
As a species, we’ve been using storytelling techniques to make our messages more memorable for over 27,000 years, but you don’t have to study history for inspiration. Compelling stories that…
Whatever the nature of the communication you are about to embark on think first about the outcome you want to achieve. What will good look like once you’ve got your…
It’s not the set-piece annual review that really boosts engagement, but day-to-day dialogue between managers and team members about expectations and job performance. Try questions rather than statements: “What are…
The humble quiz can be a remarkably effective tool in helping presenters land the important messages. A senior leader stands up to give a presentation. He’s good on his feet…
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