How to ensure your key messages become Something They’ll Always Remember In the early 90s, when I was cutting my teeth in internal communication, we had relatively few channels to…
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How to ensure your people aren’t kept in the dark about what you want them to deliver So, your top team have had their ‘strategy retreat’. They’ve spent thousands of…
How sounding boards can help cut through the ‘corporate crap’… At the turn of the millennium, I was helping a major utility provider test the extent to which their field-based…
The wonder of Woolies – a lesson from the past More years ago than I care to mention, and many years before their eventual demise, I was working with the…
Taking a positive view… This week many of the world’s most important leaders gather for the G8 summit in the beautiful setting of Enniskillen in Northern Ireland, or the north…
“You are your own fiercest critic” I can’t see your face as you read this blog, but I can, with some confidence, predict how your expression might change as you…
How to structure and bring your stories to life With millions flocking to cinemas around the world to see Oscar-winning movies, it struck me we have something to learn from…
An odd tongue? Like many, I was shocked to hear the Pope had resigned. I was equally struck by his decision to do so in Latin, a so-called dead language…
The laptop battery finally conked out on my flight to Gothenburg and I turned to the in-flight mag Once I got past the reviews of all the great places I…
It used to be said there were two certainties in life: death and taxes. In modern business life, you can add a third to the list: change. During these turbulent times…
The ability of leaders to generate and maintain trust among employees is vital during times of change. Trust is an antidote to the potential paralysis caused by uncertainty. Compare the…
